FAQ

If your payment fails, please check your payment details and try again. If the issue persists, contact your bank or payment provider for assistance. Alternatively, you can choose a different payment method available on our website.
We offer the following shipping methods:
  • For Indian Customers: Delhivery, DTDC, First Flight Couriers
  • For International Customers: India Post, DHL, FedEx
Shipping costs are calculated based on the destination, weight, and dimensions of your order. You can view the shipping cost during checkout before making a payment.
The delivery time depends on your location and the shipping method chosen:
  • For Indian Customers: Delivery times vary from 2-7 business days depending on the shipping method and your location.
  • For International Customers: Delivery times vary and typically range from 7-20 business days depending on the shipping method and customs clearance.
Yes, we provide tracking information for all orders. Once your order is shipped, you will receive an email with a tracking number. You can also check the status of your order by logging into your account on our website.
If your order is delayed beyond the estimated delivery time, please contact our customer support team. We will investigate the issue and provide you with an update on your order status.
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