In which cases is a refund not applicable?

Refunds are not applicable under the following conditions:

  • If you cancel your order after its status changes to “Under Processing”.
  • If the items are delivered on time.
  • If the items are delayed due to natural calamities such as war, natural disasters, etc.
  • If you are unavailable to receive the package or fail to pick it up.
  • If you damage the product during unboxing or after delivery.
  • If you damage the product when you collect it personally from our office.
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